Warner Robins to resume utility service disconnections

Beginning February 1, 2021, the City of Warner Robins will resume disconnections for accounts with a past due balance

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Shelby Coates
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WARNER ROBINS, Georgia (41NBC/WMGT) – The City of Warner Robins will resume utility service disconnections next month for any accounts with past due balances.

The city had suspended disconnects and late fees due to the COVID-19 pandemic, but that will no longer be the case starting in February.

A email statement reads, “The City of Warner Robins recognizes the significant economic fallout from COVID-19 on local families and businesses. As our community recovers from the COVID-19 pandemic, beginning February 1, 2021, the City of Warner Robins will resume disconnections for accounts with a past due balance.”

The statement goes on to say the city is prepared to work with anyone facing significant balances to help them avoid disconnection of service.

For help with repayment or for more information, you can call Customer Service at 478-293-1000 or email the Customer Service Department at customerservice@wrga.gov.

Payments can be made:

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Shelby Coates
Shelby Coates is an evening anchor/producer at 41NBC News. She anchors the 5, 5:30, and 6 evening newscasts. She also works behind the scenes producing the 5:00pm and managing newsroom assignments. She returns to 41NBC after working in Evansville, Indiana as the Morning/Noon Anchor and Executive Producer for WEVV. Shelby also spent time in Spartanburg, South Carolina, where she spent three years anchoring and producing the weekend morning newscasts at WSPA-TV. She also worked as a general assignment reporter, receiving several honors for her investigative and consumer reporting. Shelby has spent time working as a news anchor/reporter in Chattanooga, Tennessee; Macon, Georgia; and Abilene, Texas. Shelby is a native of Clarksville, Tennessee. She graduated from Abilene Christian University in Texas with a bachelor’s degree in Broadcast Journalism and Mass Communication and a minor in sociology. Shelby has a passion for empowering local communities, church ministry, public speaking, strengthening women and mentoring young people.